Dominator Industries
Dominator Industries Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating from 4 customer reviews; consumers are mostly dissatisfied with 100% unfavorable distribution. Customers praise the product itself but report high price level, repeated delivery issues, and pervasive lack of response about delivery of goods.
Positive Feedback
The product is described as nice by some buyers, which is the primary favorable point in Dominator Industries reviews.
Negative Feedback / Risk Areas
- Persistent lack of customer service and communication.
- Shipping delays and tracking labels not handed to carrier.
- Refunds not issued or long delayed after returns.
- Refusal to cancel orders and poor product quality follow-up.
- Multiple Dominator Industries customer complaints about responsiveness and pricing.
Key Takeaways for Future Customers
- Expect slow or no email replies; verify delivery before purchase.
- Document returns and follow up persistently for refunds.
- Consider other suppliers for better customer service and clearer shipping.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating from 4 customer reviews; consumers are mostly dissatisfied with 100% unfavorable distribution. Customers praise the product itself but report high price level, repeated delivery issues, and pervasive lack of response about delivery of goods.
Positive Feedback
The product is described as nice by some buyers, which is the primary favorable point in Dominator Industries reviews.
Negative Feedback / Risk Areas
- Persistent lack of customer service and communication.
- Shipping delays and tracking labels not handed to carrier.
- Refunds not issued or long delayed after returns.
- Refusal to cancel orders and poor product quality follow-up.
- Multiple Dominator Industries customer complaints about responsiveness and pricing.
Key Takeaways for Future Customers
- Expect slow or no email replies; verify delivery before purchase.
- Document returns and follow up persistently for refunds.
- Consider other suppliers for better customer service and clearer shipping.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No customer service at all
STAY AWAY! They are the worst. Had to file dispute
I mistakenly ordered a set of 12' 1.25 when I wanted 12' 1.50 bars on 08-01-25. I sent an email immediately on 08-02-25 after realizing what I did wrong.
No response. I sent at least 5 more over the next few days, but no response. Then I received an email saying they were shipped. I received them on 08-12-25, and I finally got a response saying I can't return or exchange, even though the box was never opened.
So I sent a response, 3 of them, and haven't heard back.
I started a dispute. Total lack of any customer satisfaction.
- Anything you can think of
- Worst customer service
- No response to emails until wrong product was delivered
Preferred solution: Full refund
User's recommendation: STAY AWAY!! NOT EVEN SURE OF QUALITY AT THIS POINT!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPour communication with customers
No response from Dominator by Email on status. Called my bank filed a fraud claim for no merchandise bank was going to try to contact them to resolve it. No response back to bank got money returned into account.
I ordered a seat sissy bar combo, and I never received my sissy bar or got an email explaining when it would show up. There is no number on file to ask a person questions about the order. The handlebars were supposed to be delivered on February 1st, but it's now February 6th, and there are still no bars or response about where we are in the delivery process.
- Nice product
- Pour customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Look for different company. One with real customer service
Fort Wayne, Indiana
Customer service
I ordered handlebars on February 26 on February 28 I received an email stating that my order was fulfilled and tracking number which say they have not received the package. It is now March 16 I have been email them and requesting customer service to contact me, and they have not responded to me at all We should all get a lawyer and see if they respond than.
User's recommendation: Never order from these people
Irving, Texas
No communication
Order on February 22nd. No update for shipping March 9th.
Several unanswered emails and the only reply I did get was to tell me cancelling my order isn't possible. Would never recommend even considering dealing with this company
User's recommendation: Take your business literally anywhere else
Fishers, Indiana
Won’t cancel order
Ordered wrong item emailed within 20 minutes to cancel order and refuses to cancel order . Check out all the complaints with BBB and online scam rates worst co ever
User's recommendation: Don’t buy from this company check out all the complantes at BBB
Vineland, New Jersey
Bad customer service
I purchased a set of pre wired bars thought they would be good . I received them kept everything on them packaging wise .
Needed to exchange them for taller ones .
Emailed them a couple times no word back . It's been about 1.5 years .Horrible customer service
User's recommendation: Do not buy anything from these guys
Laurel, Mississippi
Order#40034
I ordered handlebars nov11. It's dec 6, still don't have my handlebars.
They haven't given them to ups no one responds. I want my *** money back.
*** dominator. How do I get my money nack?
I've reached out in everyday possible and can not get any response from these people.
I still haven't been contacted by anyone from this company.
Purchased a backrest that took forever to ship. I tried to cancel the order six different times, leaving messages every way possible.
It finally shipped, so I thought, okay fine. I received it and installed it on my bike. Fifty miles later, it's falling apart. I've reached out several times again and still can't get any help.
Nothing, not even a response!
As of now, I have a 600-dollar boat anchor. I will not be purchasing anything ever again from these people...
- Customer service and quality are trash
User's recommendation: Don't buy from this company!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey ghosted me no product or money back
I bought a handlebar from them three weeks ago and paid for two-day shipping. I received the confirmation number and tracking number from UPS, but as of today, I still haven't received the product.
They don't answer my emails. I don't know what to do anymore.
- Not answering you emails
Preferred solution: Deliver product or service ordered
I got a response from Scott at this e-mail address. scott@***.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Syracuse, New York
Parts havent arrived
I made an order on 7/2/24 and I havent gotten any info from UPS with a delivery date. It says a tracking number was made but UPS has not taken control of the package.
I emailed Dominator 3 times and they refuse to respond.
This is very unprofessional. I would never order or recommend this company for any parts.
User's recommendation: Do not shop here
Made my order in June 2024, same here. Reached out three times, no response.
Resolved: Not refunding my money
Company fixed the issue and I have been provided with apology.
This is what we ordered: PRE-WIRED MEATHOOK APES FOR 2015-**** ROAD GLIDE (Gloss Black) × 1 14' (Gloss Black) / PreWired. We paid an extra $55.00 for expedited shipping, which we did not receive. We show that we also returned these bars in the same package unopened and it was received in Huntington Beach, CA, on 5/16/2024. Our only means of communication with your company is through email, and I have not heard one word from anyone.
I am going to ask: how much longer before we are refunded the money that we spent on bars with your company that were returned to you in an unopened, untampered package?
The total amount paid was $455.46, and we are asking for a FULL REFUND. Can you please respond and let us know when we can expect to see the $455.46 back in our account?
- Do not answer my emails
Preferred solution: Full refund
User's recommendation: Do not order from this company
Did you follow the RMA process ? You are due no refund if not. You are not due return shipping or the express shipping fee no mater what.
Sault Sainte Marie, Ontario
I put in an order for meathook ape hanger handlebar, 1 1/4 inch diameter chrome 10 inch (classic chrome). It took me a month to get them. They are 12 inch not 10
Ive been trying to get a hold of the company but cant. I sent a email but didnt hear back. I would just like to talk to someone.
User's recommendation: Not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my order?
Order #34450. I placed this order back on April 7, 2024, and I received a confirmation that same day.
On April 9, 2024, I received an in-process email with a tracking number. Over a month later, I still have not received my bars. I have used the website email to ask where my stuff is four times. I have attempted to use your live chat, but it always says you'll be back at some strange hour.
I would like to talk to someone about my bars or a refund. Garrett Polehonka.
Preferred solution: Deliver product or service ordered
Exact thing is happening to me I got the order confirmation and tracking number and passed already 3 weeks and nothing tried to email them no answer live chat is like you said i don’t know what else to do
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
No contact
Very slow to non existent contact. No response from company. Just want to know when my package will be delivered or atleast shipped
Oklahoma City, Oklahoma
Terrible company and customer service
If this is how they do business I dont know how they are still open. Wont even reply to give any kind of update.
User's recommendation: Do not waste your time or money with this company
Charlotte, North Carolina
Made order 3/5/24 label was created but company has not giving package to ups to be shipped toady is 3/14/24
Shipping
Made order 3/5/24 label was created but company has not giving package to ups to be shipped toady is 3/14/24
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Having same issue with a set of bars